Can I put my board in the dishwasher?

 NO! Do not place your Brooks Allen Board (or any of our wood products) in the dishwasher.  Do not submerge the board in water or let it soak for any time. Doing so could damage the board construction, cause warping and remove the finish.

 

What is the best way to clean my board?

Hand wash your Brooks Allen Board with a mild dish soap and rinse well with hot water. Do not submerge the board in water or let it soak for any period of time. Doing so could damage the board construction, cause warping and remove the finish.For surface stains (or to deodorize your board), sprinkle baking soda or coarse salt over your dry board and scrub with sliced lemon. Rinse well with hot water.

Your Brooks Allen Board should be fully dry before putting it away. It is recommended that you towel dry your board first and then allow it to air dry for several hours or overnight. To ensure that your board dries evenly, set the board on its edge or place it in a drying rack so that all sides are equally exposed to the air. Do not set your board on its face to dry, or on a damp towel or drying pad, as the trapped moisture could damage or warp the board.

How do I prevent my board from warping?

The best way to prevent warping is to hand wash your board and ensure it is fully dry before storing it. Always store your board on one of the edges, as laying it flat can cause moisture build up and possibly cause it to warp. Never wash your Brooks Allen Board in the dishwasher or let any liquid stand on the board for a long time.

It is recommended that you towel dry your board first and then allow it to air dry for several hours. If possible, place it in a drying rack so that all sides are equally exposed to the air. Do not set your board on its face to dry, or on a damp towel or drying pad, as the trapped moisture could damage or warp the board.

 

 What if my order is damaged in shipping?

If your board arrives damaged, please photograph the shipping carton, product box, and any damage to the board itself and send them, along with a description, to support@brooksallenboards.com.

Do not throw away the box or damaged goods. All damage claims must be sent within seven (7) days of delivery. Please allow 3-5 business days for claim processing. A Brooks Allen representative will email to confirm receipt of your claim.

 

What is the best way to maintain the appearance and life of my Brooks Allen Board?

To keep your Brooks Allen Board in prime condition, it is recommended that you maintain your board with our Board Butter. There are several wood conditioners on the market, some specifically for cutting boards, but you can also just use food-safe mineral oil or beeswax. It is recommended that you stay away from cooking oils like vegetable and olive oils, as they can turn rancid quickly. 

Once a month or so (depending on usage level), apply a small amount of board butter to the face of your board using a lint-free cloth or applicator. Ensure the board is saturated and allow it to soak in for 15 to 20 minutes. Wipe off any excess oil with a lint-free cloth and repeat the process on the other side of your board.

 

What finish is used on my board?

Brooks Allen Boards finishes all our boards with a proprietary mixture of industry-standard, non-toxic, food safe, 100% mineral oil, all-natural beeswax and limonene to finish all our boards.

 

What if my board starts to develop an odor?

If your board develops an odor, sprinkle it with coarse salt or baking soda and scrub it with sliced lemon. Rinse well with hot water and dry thoroughly. Alternatively, you can spray the board with white vinegar, which acts as a natural deodorizer and disinfectant. Wipe off any excess and allowing your board to dry completely.

 To sanitize your board, spray the surface with a diluted liquid chlorine bleach solution (one tablespoon of unscented bleach per one gallon of water), let the solution sit for several minutes, rinse with hot water, and let dry. Alternately, you can use hydrogen peroxide, letting it sit for several minutes as it fizzes, then rinse and let dry.

 After deodorizing and/or sanitizing your board, it is recommended that you condition the wood with board butter to prevent splitting, cracking, or warping.